Solaris Tech

[ project details ]

Year

Sep 30, 2024

ABOUT THE PROJECT

Solaris Tech is a B2B software company whose analytics platform had grown powerful but hard to use. Bravox partnered with their product team to redesign the core experience — bringing clarity, structure, and a modern interface to a tool that customers relied on but quietly struggled with.

THE PROBLEM

Years of feature additions had left the Solaris dashboard cluttered and intimidating. New users couldn't find their footing, key workflows took too many steps, and the dated interface made a capable product feel harder than it actually was.

THE SOLUTION

We rebuilt the experience around real user workflows and a clean, scalable interface:

A restructured information architecture and navigation
Streamlined core workflows with fewer steps
A modern, consistent component library
Clearer data visualization and dashboards
An onboarding flow that gets users productive fast

THE RESULTS

40% reduction in time-to-complete key tasks
Higher feature adoption across the platform
Fewer support tickets about navigation
Improved new-user activation
A design system ready to scale with the product

THE APPROACH

We started by watching real users work, not by redrawing screens. Sitting with customers and the support team revealed where people got stuck, which features were hidden, and which steps could be removed entirely. Those findings became the blueprint for the redesign.

From there we rebuilt the platform around the workflows that mattered most, simplifying navigation, surfacing the right tools at the right moment, and replacing inconsistent patterns with a single, modern component library. Dense data was reshaped into visualizations people could actually act on.

The redesign turned a powerful-but-painful tool into one that feels effortless. Tasks that once frustrated users now take a fraction of the time, support load dropped, and Solaris has a design system that lets their team keep building without reintroducing the old clutter.